Unified Response Manual (URM) for the Massachusetts Highway System

The MassDOT Highway Division (as of August 4, 2014), working in concert with its public safety and life safety partners, adopted and executed this revised URM. The URM establishes consensus among the Commonwealth’s various first-responder agencies with the principles of traffic incident management, and it will ensure that the various agencies across Massachusetts continue to work together to clear traffic incidents safely and efficiently on the state’s surface roadways.

The TIM Taskforce served as the vehicle for preparing and adopting the new URM. The new 2014 URM reflects alignment with the National Unified Goal (NUG) and new concepts and principles associated with TIM and the National Incident Management System (NIMS). The new URM also reflects changes among the Commonwealth’s transportation, safety, and first-responder agencies since the last version was completed in 2006.